Problems on platform. FAQ.

1. I passed KYC, but the system asks me to do it again!

This is a common problem for many investors who have already passed KYC! First, we will explain the cause, and then show several solutions!

• You are logging in through your smartphone's standard browser (but you need to use the internal wallet browser, such as those in MetaMask or TrustWallet - they have built-in browsers.)

• You need to clear your browser cache or wallet cache.

First Problem: Connect Browser!

1. Open your Metamask or Trustwallet or another wallet application.

2. Click on the search tool (built-in browser)

1. Enter in the search bar - app.8lends.io

1. Connect your wallet!

1. You can invest! The problem will be solved! But what if it's not?

Second Problem: Clear cookies!

1. Go to your wallet settings

1. Navigate to the "Security & Privacy" section

1. Scroll down and select "Clear browser cookies"

1. Confirm.

1. Click on the search tool (built-in browser)

1. Enter in the search bar - app.8lends.io

1. Connect your wallet!

1. You can invest! The problem will be solved!